Frequently Asked Questions

Find answers to the most common questions about FrontBook and our services.

To create an account, click on the 'Register' button in the top right corner of the page. Fill in your details including your name, email address, and password. Once submitted, you'll receive a verification email. Click the link in the email to verify your account and start using FrontBook.

To purchase a book, browse our collection and select the book you're interested in. On the book's detail page, click the 'Buy Now' or 'Add to Cart' button. Follow the checkout process, entering your payment details when prompted. Once the payment is processed, the book will be immediately available in your library.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and in some regions, we support local payment methods. All payments are processed securely through our payment partners.

Yes, you can read your purchased books offline through our mobile apps. Simply download the book while you're online, and it will be available for offline reading. Please note that some features may be limited in offline mode.

No, all purchases on FrontBook are final and non-refundable. We encourage you to review book details, read sample chapters, and check reviews before making a purchase. If you experience technical issues, please contact our support team for assistance.

Your purchased books are available in your personal library. After logging in, navigate to the 'My Books' or 'Library' section in your dashboard. From there, you can access all your purchased content.

You can access your FrontBook account on up to 5 devices simultaneously. If you need to use more devices, you'll need to log out from one of your current devices first.

To update your account information, log in and navigate to your account settings or profile page. From there, you can edit your personal details, change your password, update payment information, and manage your notification preferences.

Our platform supports various formats including EPUB, PDF, and our proprietary web reader format. The specific format available depends on the book and publisher preferences.

You can contact our customer support team through the 'Help' or 'Contact Us' section on our website. Alternatively, you can email us directly at support@frontbook.com. Our support team is available Monday through Friday, 9 AM to 6 PM EST.

Still have questions?

If you couldn't find the answer to your question, please visit our Help Center or contact our support team.